08-23-2019 11:25 PM
I have a Prixma TS3122 Printer that was working just fine the week before. I tried to print something tonight and it won't feed the paper through it! It'll take maybe an inch in, then sound like it's printing but the paper won't move! I've tried cleaning the rollers, going through all possibilities on what it may be, but no matter what I try, it won't feed. I love this printer and have only had it since Christmas 2018. What's wrong with it?
08-25-2019 11:27 AM
@gburkhart wrote:I have a Prixma TS3122 Printer that was working just fine the week before. I tried to print something tonight and it won't feed the paper through it! It'll take maybe an inch in, then sound like it's printing but the paper won't move! I've tried cleaning the rollers, going through all possibilities on what it may be, but no matter what I try, it won't feed. I love this printer and have only had it since Christmas 2018. What's wrong with it?
I am also facing the same issue here too. Help is appreciated.
Thanks in advance,
Regards,
Amanda
08-27-2019 12:32 PM
Hi gburkhart,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
01-11-2020 12:54 PM
What are the steps to fix this issue? I'd like to resolve w/out having to call customer service.
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