Paper size doesn't match

[Mpalumbo1]

MG5520 will not print my 8x11 wafer paper. I have tried it the letter size setting and A4 setting. It pulls the paper through but doesn't print. Gives an error message that paper detected is not same size as settings. I have turned off auto paper size detect.

[Ramona]

Hi Mpalumbo1,

What is the weight (in lbs) of the wafer paper that you are trying to feed in the printer?  Also, what operating system is installed on your computer (version of Windows or Mac OS X)?

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