02-08-2020 04:39 PM
02-08-2020 04:51 PM
Hi Lindacruz,
Thank you for your inquiry, and welcome to the Canon Forums.
We appreciate your participation, however, for the community to best assist you can you provide us with the following information:
If you are in the USA and need immediate assistance please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to help! If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.
02-08-2020 05:07 PM
02-09-2020 12:43 PM - edited 02-09-2020 12:45 PM
@Lindacruz wrote:
Pixma TS3122
1300
Paper size 81/2 “x 11”
Greetings,
Start here:
https://support.usa.canon.com/kb/index?page=content&id=ART167905
For reference, these are the most common error codes for your printer:
https://support.usa.canon.com/kb/index?page=content&id=ART169000
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
02-08-2020 05:07 PM
02-12-2020 03:48 PM
Hi Lindacruz,
If the error persists after following what Rick recommended, please contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.