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Paper jam

Lindacruz
Apprentice
Printer sends a msg that it has a paper jam.
5 REPLIES 5

Porcha
Rising Star

Hi Lindacruz,

 

Thank you for your inquiry, and welcome to the Canon Forums.

 

We appreciate your participation, however, for the community to best assist you can you provide us with the following information:

 

  1. Model of printer?
  2. Support code displayed on the printer.
  3. What type and size of paper are you using? ex. 4x6 glossy photo paper or A4 plain paper

 

If you are in the USA and need immediate assistance please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to help! If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

Lindacruz
Apprentice
Pixma TS3122
1300
Paper size 81/2 “x 11”


@Lindacruz wrote:
Pixma TS3122
1300
Paper size 81/2 “x 11”

Greetings,

Start here:

 

https://support.usa.canon.com/kb/index?page=content&id=ART167905

 

For reference, these are the most common error codes for your printer:

 

https://support.usa.canon.com/kb/index?page=content&id=ART169000

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Lindacruz
Apprentice
 

Hi Lindacruz,

 

If the error persists after following what Rick recommended, please contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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