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Paper Jam in PIXMA TR7020a, No Paper Found Inside

Philipspahr
Apprentice

My printer is TR7020a.  The little yellow light on the lower right of the display is on and the message display says Support Code 1500, Remove paper jam and press OK.  I have looked in all the places I've ever seen paper jams and can find nothing.  Nothing I can do will restart my printer. It's a nearly new printer, only a few months old.  What should I do?.

 

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