02-06-2021 06:00 PM
I have tried all the obvious thinks - I have ink and did a deep clean. However, when printing a test page ( or any thing for that matter) absolutely no ink ends up on the page. It is not faded - it is completely without any ink.
Any advice?
Thanks
02-07-2021 09:30 AM
Greetings,
We need some back story please.
New printer, used printer?
Worked / never worked previously?
New ink installed > If nozzle checks and cleaning cycles are blank, this would likely indicate a problem with the printhead.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
02-07-2021 12:13 PM
Thanks for engaging. I have had the printer for a long while. I bought it new ( ~10 years ago - maybe longer) and it has worked well up to this point. I do not use it that often. It was probably 2 months in between a successful print and now, where it is printing no ink at all. Yes, I have done the Nozzle Check, Cleaning and Deep Cleaning to no success.
It is faily odd to me that it just went fro working to not working in such a binary way. I was suspecting something to do with the print drying due to gap between use, but the fact it is not printing any ink makes that unlikely.
How can I confirm a printer head failure? Is it fixable, or given its age, likely a new printer would make more sense?
THanks
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