07-25-2023 02:39 PM
I have tried everything. It printed half a page and then showed a 1300 l believe which went away and immediately the error changed to 1303. I have cleaned ,adjusted, and checked for the non existent paper. Honestly I have had no problems with this printer until now. Any other suggestions?
07-28-2023 03:43 PM
Hi Chellebanz,
Please follow the steps provided on the page linked below:
TR4500 series - Support Code 1303
If you are unable to clear the error, your PIXMA TR4520 would require service. If your PIXMA TR4520 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
If your PIXMA TR4520 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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