07-25-2023 02:22 PM
My printer says there is a paper jam but there is no paper in the printer. I have checked the paper slot, and inside the printer, there is no random object seen. I've unplugged, taken out and re-inserted the ink and nothing is working. I always take out the paper and close the flaps when not in use. The printer was working and then it just decides to stop.
07-28-2023 03:47 PM
Hi mstianah,
Please follow the steps on the page linked below to clear the E 0 3 error:
PIXMA TS3100 series - Error code E 0 3
If you are unable to clear the E 0 3 error, your PIXMA TS3122 would require service. If your PIXMA TS3122 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
If your PIXMA TS3122 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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