PIXMA iP8720 How to print on A7 envelopes

[Lauretta]

Hi. I'm trying to print on A7 envelopes on an ip8720 from a macbook pro. A7 is not available in the preset drop down and the custom size is grayed out and not available. A7 is 5.25" x 7.25" so it meets the minimum size requirements I believe, but it's not available. I tried uninstalling and reinstalling the printer driver, but that did not work. Any thoughts?? TIA!

[Patrick]

Hi Lauretta,

Please click on the Apple in the upper left corner and then About This Mac.

What version of the macOS is installed on your computer?

Also, what program are you using to print your envelopes?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to log into your My Canon account to reach Canon's Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your iP8720 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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