cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS9521Ca Error code 5100 and 4th printer in a year.

angeldwigans
Apprentice

I have a TS 9521CA and I keep getting error code 5100. Believe me when I say I have tried everything and talked to Tech support each time. the 4th replacement they sent me was just Nov. 6 and now it's done it again. I have tried to find a common thing I may be doing to cause this but I can not find one. Personally I am fed up with this problem. Why does this keep happening?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi angeldwigans,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS9521ca and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the repeated 5100 errors and resolve it or provide you with your available service options.

 

 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

DerrickL
Rising Star
Rising Star
Holiday
Announcements