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PIXMA TS9521Ca - Detect Paper Type?

loannphuongle
Apprentice

Hello, 

I just purchased a brand new Canon PIXMA TS9521Ca. with my old HP printer I was able to select specialty paper like matte and gloss but with the new canon printer I'm not sure why there isn't an option for me when I look under the media type. I tried printing just normal on my sticker paper but the color is off from what I needed to look. I guess because I did not select matte paper.. please I know I can print different type of paper but how can I add it to my settings?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi loannphuongle,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS9521Ca and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

 

 

 

 

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