03-28-2025
05:06 PM
- last edited on
03-31-2025
08:42 AM
by
James_C
Hello,
I just purchased a brand new Canon PIXMA TS9521Ca. with my old HP printer I was able to select specialty paper like matte and gloss but with the new canon printer I'm not sure why there isn't an option for me when I look under the media type. I tried printing just normal on my sticker paper but the color is off from what I needed to look. I guess because I did not select matte paper.. please I know I can print different type of paper but how can I add it to my settings?
04-01-2025 02:45 PM
Hi loannphuongle,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA TS9521Ca and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
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