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PIXMA TS9520 Generic Cartridges Stopped Working

ericy
Apprentice

My generic cartridges stopped working overnight. Is Canon preventing generic cartridges from working in the their printers?

7 REPLIES 7

Greetings,

While its not recommended, you can use 3rd party inks, cartridges and toners in Canon printers.  However, results can vary.  In reliability, print quality, etc.  When using non OEM inks, no one can say why, if or when they will or won't work.  

 

 

~Rick
Bay Area - CA


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ericy
Apprentice
I can understand 3rd party cartridges not being reliable, but for them to stop working overnight and for new ones not work at all suggests something fishy. I know there was a class lawsuit against HP for precisely this kind of dirty tricks and I’m wondering if Canon is following in their footsteps


@ericy wrote:
I can understand 3rd party cartridges not being reliable, but for them to stop working overnight and for new ones not work at all suggests something fishy. I know there was a class lawsuit against HP for precisely this kind of dirty tricks and I’m wondering if Canon is following in their footsteps

Is your printer connected to WiFi?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

ericy
Apprentice
Yes

Patrick
Product Expert
Product Expert

Hi ericy,

 

What model printer do you own?

 

 

 

 

 

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ericy
Apprentice
@Patrick I own a PIXMA TS9520

Jimmywick
Contributor

If your Canon printer isn't recognising a compatible ink cartridge, this may be because the data on the cartridge chip is stamped with an empty status before it was remanufactured. Hold down the stop / cancel button for 5 seconds to bypass the 'ink has run out' message and your cartridge should work.

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