12-26-2024 06:22 PM - last edited on 12-27-2024 09:11 AM by Danny
My ts8220 is completely locked up because of a 5100 error message. That message refers to the print absorber being
full. I have successfully cleaned the absorbers before as a result of a different message. But now I cannot clean it
because of the lockup. It is necessary to move the ink cartridges to the left to access the absorbers, which is now
impossible due to the lockup. I have unplugged the printer for more than 10 minutes and it did not help. The Service
advice is basically to buy a new printer, which I don't want to and there is no good reason to do so.
So how can I clear this 5800 lockup message?
12-27-2024 08:17 AM
Greetings ,
It's not clear which error message you are describing as your title says 5100 and your message body says 5800?
Here's a list of error codes for the printer.
https://support.usa.canon.com/kb/s/article/ART171986
You also mentioned a previous issue with the ink absorber. These are not user serviceable. Blotting excess ink from them will not allow the printer to continue functioning. I would recommend you review the error message and use the link I referenced.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-27-2024 08:35 AM
But when I blot the ink out, it DOES make the printer continue to operate.
12-27-2024 08:34 AM
make that 5800, not 5100
12-27-2024 08:41 AM
Hi, w8erd! Not to belabor the point but there's also an error message that shows as "5B00." Sometimes, an 8 and a B can look similar. Could you please verify that for us?
We look forward to your reply!
12-27-2024 09:03 AM
You are right. It is 5B00.
12/18/2024: New firmware updates are available.
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