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PIXMA TS8220 printer locked up, 5B00 error message

w8erd
Apprentice

My ts8220 is completely locked up because of a 5100 error message. That message refers to the print absorber being

full. I have successfully cleaned the absorbers before as a result of a different message.  But now I cannot clean it

because of the lockup. It is necessary to move the ink cartridges to the left to access the absorbers, which is now

impossible due to the lockup.  I have unplugged the printer for more than 10 minutes and it did not help. The Service

advice is basically to buy a new printer, which I don't want to and there is no good reason to do so.

So how can I clear this 5800 lockup message?

 

5 REPLIES 5

shadowsports
Legend
Legend

Greetings ,

It's not clear which error message you are describing as your title says 5100 and your message body says 5800?

 Here's a list of error codes for the printer.

https://support.usa.canon.com/kb/s/article/ART171986

You also mentioned a previous issue with the ink absorber.  These are not user serviceable.  Blotting excess ink from them will not allow the printer to continue functioning.  I would recommend you review the error message and use the link I referenced.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

But when I blot the ink out, it DOES make the printer continue to operate.

w8erd
Apprentice

make that 5800, not 5100

Hi, w8erd!  Not to belabor the point but there's also an error message that shows as "5B00."  Sometimes, an 8 and a B can look similar.  Could you please verify that for us?

We look forward to your reply!

You are right. It is 5B00.

 

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