PIXMA TS8220 Copy function sends out blank pages

[bigpain]

copy shows preview of page but sends out blank pages; both black cartridges are brand new

[Patrick]

Hi bigpain,

First, let's make sure that your PIXMA TS8220 is printing correctly.  To do this, please print a nozzle check.

To print a nozzle check, please follow the steps on this page:

https://ij.manual.canon/ij/webmanual/Manual/All/TS8200%20series/EN/UG/ug-133.html

Once that has printed, please then compare your printout with the example on this page:

https://ij.manual.canon/ij/webmanual/Manual/All/TS8200%20series/EN/UG/ug-134.html

Does your nozzle check print correcty?

Did a black grid print to the right of |PGBK| at the top of the page?

Did gray bars print to the right of both |BK| and |PB| at the bottom?

If not, please perform a few printhead cleanings.  To do this, please follow the instructions on this page:

https://ij.manual.canon/ij/webmanual/Manual/All/TS8200%20series/EN/UG/ug-135.html

Does your TS8220 print the nozzle check correctly?

If you reply to this post, please attach a copy of the last nozzle check that you printed.