08-10-2025
05:47 PM
- last edited on
08-12-2025
08:28 AM
by
James_C
I am attempting to print onto a printable disc. I have followed all instructions but keep getting error code 1850.
I pushed the output tray in and inserted the disc tray pressed OK and then getting the error and telling me to do everything I already did.
One thing I did notice it that the instructions say push it in until flush with front then continue to push in. The photo looks like the output tray is a half inch inside the printer. My tray will only push in until flush. How to push it in further when it doesn't want to?
Solved! Go to Solution.
08-10-2025 08:06 PM
I figured it out. I took the paper tray out and was using a flashlight to see is anything was in there. I noticed an orange piece of plastic attached to the bottom of the output tray. Removed it and it works
08-10-2025 08:06 PM
I figured it out. I took the paper tray out and was using a flashlight to see is anything was in there. I noticed an orange piece of plastic attached to the bottom of the output tray. Removed it and it works
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