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PIXMA TS702 Brand new printer head but only printing black ink?

ZomunB00
Apprentice

Hi all, I have a Canon TS702 printer and I’ve recently had trouble printing any reds, oranges, pinks, purples, or black. I took it into a shop to get it professionally cleaned and they suggested I replace the printer head. I agreed and just got it back today.

I tried to print something to test it out but nothing came out. I did nozzle checks, print head alignment, cleaning, and deep cleaning and nothing printed except black. 

What can I do?

 

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1 REPLY 1

jrhoffman75
Legend
Legend

I would return it to the shop and have them either get it to print all colors or refund your money. They obviously did not do what you requested. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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