Megatank G3200 air in tubes issue: color ink tubes not flushing but black does, have tried ink flush

[fixit220]

Hi. Having a frustrating issue with a Canon Pixma G3200 Megatank printer with air in the tubes and poor print quality.

First, I cleaned and flushed the print heads to make sure there were no issues there. Getting a good black and RGB stamp pattern after pushing some air through.

Then, I filled the ink tanks.

Now usually, you do an ink flush here, all the tubes fill, and the problems go away.

But what I'm seeing with this one is it flushes/draws black properly, but the color ink goes nowhere. I have no idea why this would be the case.

Any idea what the problem is and what I can do to fix it?

[Danny]

Hi, fixit220!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[fixit220]

Ah, forgot that. It's a G3200.

[Patrick]

Hi fixit220,

Because this issue is hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. They can resolve this issue for you or provide you with your available service options.  To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com