12-27-2022 09:09 PM - last edited on 12-28-2022 08:48 AM by Danny
my PIXMA was turned on, and working fine, we had a power outage due to wind, when power came back, my PIXMA was On - light was green But it will not turn off. It is stuck in the on position. I have unplugged it from the back of the printer as well as the wall outlet for over 30 minutes and it remains the same.
Is there a reset button? How do i get it working again?
12-28-2022 07:43 AM
With it unplugged try cycling the power button a few times. If that doesn’t work it may mean that the power surge damaged the printer.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.