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PIXMA TS6120 only pulling ink from small black cartridge

mspen250
Apprentice

Why is the TS6120 only pulling black ink from the small cartride and not the large cartride, is there a setting that can be made to have the printer to use the large black ink cartridge first? Need help...

2 REPLIES 2

Kristoff
Rising Star

Thanks for joining the conversation, mspen250!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Zeldon50
Apprentice

Hi-

Don’t know if this helps, but on my Canon printer, the large black ink tank is only accessed when printing in black and white. When printing in color, the small ink tank is used (along with the other color ink tanks).

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