PIXMA TS3722 Unable to print envelopes

[metich]

I am disappointed with the TS3722 product.  You should indicate on the box before it is purchased that it does not support envelopes.  I bought this printer for the sole purpose.  I cannot return it because I have thrown the box and packaging away a week prior.  So thank you, Cannon, for nothing.  I will return to my original HP products,

[shadowsports]

Greetings,

Product specifications should be reviewed prior to purchase.  They are available on the products web page.  I do not see where Canon has misrepresented the printer's features or media support.   

https://www.usa.canon.com/shop/p/pixma-ts3722-wireless-home-all-in-one-printer?srsltid=AfmBOoqMmPko-...

[metich]

I was in the store and noticed it was on sale. I'm so sorry if I didn't pull up the manual to read before purchasing. Who would think a normal printer would not print an envelope? You print letters and mail them; what sense does it make? Again, thank you for nothing. Maybe I will give it to a toddler who does not send mail. Have a nice day!!!!

[SamanthaW · Accepted solution]

Please note, community members are not Canon employees. The only people who are will be listed as Moderators, Product Experts, or Community Managers. 

As for your printer not having a feature you were looking for, we recommend checking with the retailer you purchased it from to see what their return policy is. 

Have a nice day.

[metich]

Thank you, Samantha. I apologize for sounding so frustrated. It's not your fault. Have a nice day, too.

[JSJobe24]

When printing on an envelope you need to go into the page layout and click on custom and type in the size of the envelope for example a #10 envelope is 4.125x9.5 

Envelopes Sizing Guide

 The following are the standard size names of envelopes and their respective dimensions:

A1 - 9.21 cm x 13.02 cm / 3.625 in. x 5.125 in.

A2 - 11.11 cm x 14.61 cm / 4.375 in. x 5.75 in.

A6 - 12.07 cm x 16.51 cm / 4.75 in. x 6.5 in.

A7 - 13.34 cm x 18.42 cm / 5.25 in. x 7.25 in.

A8 - 13.97 cm x 20.64 cm / 5.5 in. x 8.125 in.

A9 - 14.61 cm x 22.23 cm / 5.75 in. x 8.75 in.

A10 - 15.24 cm x 24.13 cm / 6 in. x 9.5 in.

#10 - 10.48 cm x 24.13 cm / 4.125 in. x 9.5 in.

5SQ - 12.7 cm x 12.7 cm / 5 in. x 5 in.

5.5SQ - 13.97 cm x 13.97 cm / 5.5 in. x 5.5 in.

6SQ - 15.24 cm x 15.24 cm / 6 in. x 6 in.

6.5SQ - 16.51 cm x 16.51 cm / 6.5 in. x 6.5 in.