PIXMA TS3722 Green and orange lights blinking simultaneously after ink installation

[MSikkes86]

I recently purchased a Canon TS3722 printer. During setup I had no issues except after I installed the ink cartridges. Then, I couldn't get it to do anything, but there is a green light (power button) and an orange light blinking simultaneously. The ink cartridges are not in the front to be able to pull them out and make sure that they were installed correctly. I cant figure out how to get them to move. Any help would be great.

[Patrick]

Hi MSikkes86,

Because the issue that you are experiencing is a hardware issue and your TS3722 may require service, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

[elizabeth4]

Ugh. Im having the same issues. Even with the first print it tried to suck the paper back in and it takes 10 minutes to print one simple thing. Literally just bought this thing an hour ago and wish i didnt. Its a peice of junk.