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PIXMA TS3522 won't print, not available error

randal
Contributor

When I try to print, it says printer not available.  I have tried power cycling printer and modem, and connecting to a different WiFi source.

17 REPLIES 17

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Stephen, I don't necessarily need to print right now.  I was just hoping someone would come up with something

Hi,

If the printer is reconnected and the signal strength is below 60%, I would recommend moving the printer closer to the router if possible. If a printer has to low of a signal strength, the computer can give off a false offline error when trying to print. Even though the printer is connected, because the signal is so low, the computer reacts like the printer is offline. 

 Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

randal
Contributor

I got a solution from outside the forum.  Thanks

My printer is literally touching my router.

Please share, I'm having the same problem.

Yes. Please share. I’m having the same issue. On 2 different printers! It’s driving me crazy now. 

ElizaMay
Apprentice

Yes this is a late reply, but just got a new TS3720 and while I'm able to print items from my phone that I can browse to through the canon app, I received 'printer not available' when I tried to print an email and selected the printer from a list.

Only thing that worked for me was using a default print service from Mobile Dynamix called Printer Share Mobile Print, an app from Google Play. Works for both my ancient HP toner officehet, and this brand new Pixma. I ain't gots time ta be playin with this stuff.

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