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PIXMA TS3522 app says it's not supported by Windows

joycefbrown
Apprentice

I am trying to set up my grandmas printer on a windows 11 laptop. When I go to set up the printer a download pops up and says the app i need isnt supported by windows. The printer she has is a Canon Pixma TS3522. I need help figuring out to work around the windows software to setup the printer.

3 REPLIES 3

jrhoffman75
Legend
Legend

Windows 11 driver available here:

Screenshot 2023-12-30 183707.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

That's the place we went to get a new driver, but (as many times as we've tried to download it), we keep getting the same error code:

"Failed to acquire information on the driver and software. Check the network connection and try again."

If we can't install the set up program, how can we check the network connection?

shadowsports
Legend
Legend

Greetings,

Please try this and let us know if it helps.

Canon : Official | ij.start.canon/connect | TS3522 (manual.canon)

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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