03-21-2024 09:27 PM
My Canon PIXMA TS3522 keeps showing an E03 error. I have checked it inside and out and there are no jams in sight. No matter what I try to do, or which buttons I press, the screen loads for a second and then goes right back to E03 with a yellow light. I've tried resetting it, but it won't reset. I haven't even used it for months, this error code started after I moved the printer to a different spot in my office. I'm not sure what to do. If anyone has any ideas or guidance, I'd greatly appreciate it!
06-05-2024 09:20 AM
Hi,
Since there is no paper jams and the reset did not clear the error, your printer would require service.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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