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PIXMA TS3522 Error message 03

randal
Contributor

My pixma ts3522 printer has a 03 error message.  Yes, I know that's a paper jam error, but there's no paper anywhere in the printer.  I have tried unplugging the printer (all night), and pressing the setup button.  None of that worked.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi randal,

When paper does not feed correctly through your PIXMA TS3522, first make sure there are no foreign objects or jammed paper in the paper path.  Unplug the power cord and then look down through the paper path for these obstructions.

Once complete, please then look inside of your printer:

https://ij.manual.canon/ij/webmanual/ErrorCode/TS3500%20series/EN/ERR/1300.html?ref=1300

If nothing appears to be blocking the paper path, the next step would be to perform a paper roller cleaning:

https://ij.manual.canon/ij/webmanual/Manual/All/TS3500%20series/EN/UG/ug-143.html

If the paper still does not feed, your PIXMA TS3522 would require service.  If your PIXMA TS3522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA TS3522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

 

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