PIXMA TS3522 Error code E03

[Lisa101]

Hello,

I have a cannon ts3522 x PIXMA printer.

I bought it a year or so ago.

I've only used it a couple of times. No more than 20 times printing very basic papers. It stopped working and wouldn't stop flashing a zero.

So I put it in the closet and bought a new one. Well I thought that I would try it again.

I got it to stop flashing the zero . But now it says a E03 code. There is no paper jam anywhere! No not one.

After I reinstalled the inks the zero went away. So I thought that I was on to something. But after turning it off, unplugging it and restarting it a couple of 4/5 times I get the paper jam code.

I realize I really didn't pay a whole lot of money for this printer, but I do believe that I should have gotten more for my money than what I have..

I hope someone out there has a solution for this product. 

Thank you very much 

Lisa

[Patrick]

Hi Lisa101,

Please remove all of the paper from your TS3522 and then please disconnect the power cord.

Once done, please look down through the paper path to check for jammed paper / foreign objects.

Next, please open the front cover and look in the area around the ink for jammed paper / foreign objects, making sure to look in the extreme left and right sides.

If the E 0 3 error persists, your PIXMA TS3522 may require service.  If your PIXMA TS3522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3522 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA TS3522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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