07-27-2024 11:55 AM - last edited on 07-27-2024 03:02 PM by Tiffany
I decided to purchase the XL ink and I'm getting the error code of 05. I read that you can use the XL cartridges and yes, I bought Canon brand. I bought 2, tried them both and get the same code.....
07-27-2024 12:04 PM
Hello!
So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using (it's usually on the top or front of the unit)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
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Thanks and have a great day!
07-31-2024 09:36 PM
So, do the XL's work with my TS 3522 or not, do you know?
07-27-2024 12:09 PM
It's a TS 3522
07-31-2024 10:41 PM - edited 07-31-2024 10:45 PM
Greetings,
Based on my findings, the 275 and 276 XL's are compatible with your printer.
https://www.usa.canon.com/shop/p/pg-275-xl-cl-276-xl-value-pack?color=Black&type=Kit
These instructions cover the TS3520/22
https://support.usa.canon.com/kb/index?page=content&id=ART179551
~Rick
Bay Area - CA
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08-01-2024 09:41 AM
thank you for the feedback. for some reason, they just won't work, so I'm returning them and just getting the regular ones.
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