07-10-2023
09:37 AM
- last edited on
07-11-2023
09:17 AM
by
Danny
Printer suddenly stopped working - AGAIN. It already stopped connecting to the internet so I plugged it in directly now it just won't print. I've tried everything but keeping getting the E24 error code!
07-10-2023 10:05 AM
Hello!
An E24 code means your printer is unable to communicate normally and cannot recognize the status of the ink cartridge. Try the steps laid out on THIS PAGE. If that doesn't work, we'd recommend contacting support via your My Canon Account for one-on-one help.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
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RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
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