07-10-2023
09:37 AM
- last edited on
07-11-2023
09:17 AM
by
Danny
Printer suddenly stopped working - AGAIN. It already stopped connecting to the internet so I plugged it in directly now it just won't print. I've tried everything but keeping getting the E24 error code!
07-10-2023 10:05 AM
Hello!
An E24 code means your printer is unable to communicate normally and cannot recognize the status of the ink cartridge. Try the steps laid out on THIS PAGE. If that doesn't work, we'd recommend contacting support via your My Canon Account for one-on-one help.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.