07-10-2023
09:37 AM
- last edited on
07-11-2023
09:17 AM
by
Danny
Printer suddenly stopped working - AGAIN. It already stopped connecting to the internet so I plugged it in directly now it just won't print. I've tried everything but keeping getting the E24 error code!
07-10-2023 10:05 AM
Hello!
An E24 code means your printer is unable to communicate normally and cannot recognize the status of the ink cartridge. Try the steps laid out on THIS PAGE. If that doesn't work, we'd recommend contacting support via your My Canon Account for one-on-one help.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.