01-04-2019 01:50 AM
Am I having a serious 'blonde moment' ?? I am somewhat savy with computers, printers and deciphering manuals, but this I cannot figure out.
Purchased printer in December 2018. No issues. Working 5by5.
Laptop running windows 7 (64) Printing wirelessly from Microsoft Word 2010
Suddenly in the last 3 days it got possessed!
It prints 1 copy as I asked, waits few minutes, prints another copy, waits 3-5 minutes again and prints a 3rd copy.!
I have checked ALL preferences, settings, Admin settings, ran diagnostics.......???? ALL CHECK OK.
Who do I call???? Ancient Alien Astronauts? I cannot find an answer on line!
"Troubled Blonde in Houston!"
01-04-2019 03:16 PM
Hi TRUFIN,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
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