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PIXMA TS3122 Printing multiple pages, when 1 is requested

TRUFIN
Apprentice

Am I having a serious 'blonde moment' Smiley Tongue??  I am somewhat savy with computers, printers and deciphering manuals, but this I cannot figure out. 

 

Purchased printer in December 2018. No issues. Working 5by5.

Laptop running windows 7 (64) Printing wirelessly from Microsoft Word 2010

Suddenly in the last 3 days it got possessed!

It prints 1 copy as I asked, waits few minutes, prints another copy, waits 3-5 minutes again and prints a 3rd copy.!

I have checked ALL preferences, settings, Admin settings, ran diagnostics.......????  ALL CHECK OK.

 

Who do I call???? Ancient Alien Astronauts? I cannot find an answer on line!

 

"Troubled Blonde in Houston!"

 

 

 

 

 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi TRUFIN,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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