03-13-2023 10:54 PM - last edited on 03-14-2023 08:25 AM by Danny
I have a TS302 Pixma printer and recently I had a paper jam. I cleared the paper jam and now I have an error. The orange light flashes 5 times and it won't print. I have turned it on and off. I actually had it unplugged for a few months, hoping it would reset to factory setting, but it didn't
I don't see a paper jam anywhere.
03-15-2023 01:30 PM
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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03-15-2023 01:56 PM
Thank you for responding. It might just be easier to purchase a new one (different brand) since this one isn’t quite reliable after just two years.
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