PIXMA TS 8220 / Windows 11 No PDF Scan Option

[Escalante101]

I have a Canon TS 8220 Printer, and I recently acquired a new Dell Laptop with Windows 11.  It does not allow me to scan documents from the printer to the computer saved in a PDF format.  Is there a solution to this problem?  Thank you.

[ArthurJ]

Hi,

So we can assist you better, please let us know if you get an error when trying to scan directly from your printer or if the computer is not detected. 

If you would like assistance in real time with this issue, you will need to register your Canon gear HERE to access additional support options.

We look forward to your reply.