I open the canon print app and select scan. It scans the document and the preview pops up on the screen. I have it set to PDF format. Then when I click Save and the Save As pops up for my folder. I select the destination folder and hit save. The pop up leaves. However, when I go to my folder, it hasn't saved. On the Canon print app, it is still showing the preview and the option to save. If I click the back button the pop-up shows "This scan result will be discarded. Please confirm." with Yes or No, as if it never saved to begin with. I have tried resetting the computer and the printer. I even unadded the printer from my devices and readded it. With no luck, I still have the issue. Any help would be greatly appreciated.
