PIXMA TR8620a - Printer Won't Print Certain Colors Even After Cleaning

[sourcreambridge]

Hi everyone,

I’m having trouble with my printer, and I’m hoping someone here might have some advice. The issue is that my printer won’t print certain colors no matter what I try. Here’s what I’ve done

1. Used the printer’s built-in "clean" and "deep clean" functions multiple times, but the print quality hasn’t improved.
2. Removed the printhead and cleaned it several times using hot water and a printhead cleaning kit. Each time, I flush out one ink, and it will print a few colors properly. However, if I clean another ink, the same issue happens—only a few colors print correctly while others don’t.
3. Even after flushing all the inks, the problem persists. It seems like I can never get all colors to print simultaneously.

Has anyone else dealt with this before? Is this a sign that my printhead is beyond saving, or could it be an issue with the ink cartridges or the printer itself?

Any suggestions or insights would be greatly appreciated!

[jrhoffman75]

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@sourcreambridge wrote:

Hi everyone,

I’m having trouble with my printer, and I’m hoping someone here might have some advice. The issue is that my printer won’t print certain colors no matter what I try. Here’s what I’ve done

1. Used the printer’s built-in "clean" and "deep clean" functions multiple times, but the print quality hasn’t improved.
2. Removed the printhead and cleaned it several times using hot water and a printhead cleaning kit. Each time, I flush out one ink, and it will print a few colors properly. However, if I clean another ink, the same issue happens—only a few colors print correctly while others don’t.
3. Even after flushing all the inks, the problem persists. It seems like I can never get all colors to print simultaneously.

Has anyone else dealt with this before? Is this a sign that my printhead is beyond saving, or could it be an issue with the ink cartridges or the printer itself?

Any suggestions or insights would be greatly appreciated!

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If you have run several deep cleanings and still don't get a good nozzle check print it is very likely a print head problem. The fact that you have cleaned the head and still have the problem pretty much confirms a head problem. 

I suspect you have spent a lot of money on ink so far. The reality of lower cost consumer printers, in my opinion, is that repair is rarely economical, if you can even get it. 
Buying a new printer includes a complete set of ink. If you subtract the retail price of a complete set of ink from the cost of the printer you can compare with repair cost or a replacement head cost.