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PIXMA TR8620a Carepak activation?


I purchased a Pixma TR8620a off amazon in september 2022. Apparently my registration never went through so it shows no registered products. But now I am trying and it asks for a carepak activation code. Where do I get this? I was never emailed anything like it says it should have been. Even then where would I have initiated getting that code from?  I have had no luck trying to contact support so I am asking here. There literally is no way to contact support if I don't have a product registered or I am overlooking something. Not really sure. 


Product Expert
Product Expert


You can check with the Canon sales team to see if they can access your Carepak information. They can be reached  at 1-800-385-2155, Monday through Saturday, 9 AM to 9 PM EST. 

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