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PIXMA TR8620A just stops printing

MizMollee
Apprentice

This printer is only a few months old, but I have had nothing but problems with it. I have to keep installing the drivers. Today it pulled a brand new stunt: I was printing an 88-page document and it simply stopped printing 23 pages in, said there was an error. I ran the trouble shooter on my Windows 11 laptop. Nothing. There is paper. There is ink. Just "error." Not especially helpful. Tried turning the printer off, then on again. Nothing. It's connected to the correct WiFi network and the signal strengths is 80+%. I can't find a solution in the forums. To say I am frustrated is an understatement. So many people recommended Canon as a replacement for my HP. 

 

1 REPLY 1

Danny
Moderator
Moderator

Hi, MizMollee!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

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