PIXMA TR8620 does not work out of the box

[idontlikethis20]

got this from Amazon, hooked it up, selected English, and immediately receive 5100 support code. There are no foreign objects stuck in it. Don't know what to do. Help in any form would be appreciated.   

[ArthurJ]

Hi,

 I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.