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PIXMA TR8620 Shows New Cartridge as Empty

robertd278
Apprentice

Magenta ink cartridge was showing it was empty. I changed the cartridge. Display said Canon cartridge was replaced but I still have an out of ink display.

3 REPLIES 3

jrhoffman75
Legend

Welcome. Is the replacement cartridge a Canon OEM ink cartridge?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

robertd278
Apprentice

The cartridge is a genuine canon XL 281.

Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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