PIXMA TR8520 - Won't Connect

[rrosen1]

I have a Canon tr8520 and it no longer recognizes  my laptop.  I am trying to find a link to the setup software.  There are several and I can't distinguish the right one.  I would be number 44 on the phone list so I figure this would be easier.

[jrhoffman75]

https://www.usa.canon.com/support/p/pixma-tr8520

You didn’t state your operating system. Doesn’t look like W11 is supported (although sometimes W10 drivers will work). Looks like Mac support ends at Catalina. 

[Danny]

Thanks for joining the conversation, rrosen1!

In addition to the OS information John asked about, please also let us know whether you're trying to get your laptop and your printer to communicate via Wi-Fi or a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!