04-19-2025
12:12 PM
- last edited on
04-22-2025
09:23 AM
by
Danny
Canon TR7451i Printer (Windows 11)
My printer has developed an "odd" fault.
I use it mostly for printing all sorts of Cards. Up until a few days ago it was fine.
Setting I used were:
Print, Properties, Quick Set-Up, Greeting Card, Media: Inkjet Greeting Card , Print Quality: High. That was all fine, no problems at all.
However suddenly yellow stopped printing.
By trial and error, and a lot of ink, I found that if I use Print, Properties, Quick Set-Up, Standard, Media: Plain Paper, Quality: Standard. That is all ok.
However, If I now use anything other than Standard from the Quick Set-Up or Change Media to anything other than Plain Paper, yellow does not print at all.
I have changed the Cartridge, Printed various test pages, Downloaded all the latest software, but to no avail.
I have tried using my other Laptop and Desktop and the same happens.
I have also uninstalled the printer, reset it and re-installed all to no avail.
Can anyone offer any ideas or help, please
04-21-2025 10:22 AM
Hi Douggie-B,
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA TS7451I isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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