PIXMA TR7020a Paper Jam Error but no paper jam

[Cannon2628]

Model TR7020a .    Less than year old, not much use.  I get an error code 1300 which means a paper jam, but there is no paper jam in the printer.  If you have any suggestions, or the tel # for Canon tech service (I tried a couple and getting the crooks who want you to pay them, turns out they are not Cannon company.)   Tnx  so much,  Steve 

[ArthurJ]

Hi,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

 If the issue persists, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

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