PIXMA TR4722 tray came off.

[harinsoniquia]

Hello I have a pixma tr4722. I was using sticker paper and it came apart and caused a paper jam so I gently took the paper out and something came off with it. Ive been online trying to figure out what it is but I can't find anything. Please help 

[shadowsports]

Greetings,

We'd like to help...  "Something came off with it"?  Can you please post a picture of that something so we can better understand the issue or problem.. 

[harinsoniquia]

 

[Patrick · Accepted solution]

Hi harinsoniquia,

It would appear that your PIXMA TR4722 would require service.  If your PIXMA TR4722 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4722 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA TR4722 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.