11-15-2024 08:53 PM - last edited on 11-17-2024 08:34 AM by James_C
Does anyone know how to fix double printing? It’s as the printer gets shaken as the documented is being printed so all the lines and letters are doubled
11-15-2024 09:40 PM
Sounds like your encoder strip is dirty. If you open the printer and look you will see a plastic strip with barcode printing on it. Use a small rag, cotton ball or Qtip with a little alcohol applied.
Wipe the strip clean. Close the printer and retest.
~Rick
Bay Area - CA
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11-16-2024 07:40 AM
https://support.usa.canon.com/kb/s/article/ART180547
12-05-2024 07:27 PM
Apollol,
I am having the same issue/same printer, and had to get a replacement printer sent since it's still under warranty. Wiping any "spots, smears, etc.", off the encoder strip did not work. I changed both print cartridges, from Canon, ran all maintenance processes, and still same issue, double lines printed on all lines.
My question is, did you ever resolve your issue or did you get a new or different printer? I want to upgrade this model and was curious about the route you've taken. Thanks for the feedback!
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