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PIXMA TR4722 Unable to find default admin password

MsDotty
Apprentice

Looking for assistance on the default admin password to use the Remote UI for my Printer which is PIXMA 4722.  I've tried the following:
canon
serial number
model number
enter blank - when I printed out the network configuration page the default password is blank but when I tried to "The entered value is incorrect"
Looked in the user manual, under the printer, on the printer and open the scan bed and can't find the factory default password.
The printer was purchased back in December 2023 and I did not get the extended warrant so contacting Canon via a support ticket will not work. (yes my fault). Your assistance in resolving this would greatly be appreciated.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi MsDotty,

First, please update the firmware of your TR4722:

1.  Press the wrench and screwdriver button one time.

2.  Repeatedly press the right arrow button to select Device settings and press the OK button.

3.  Repeatedly press the right arrow button to select Firmware update and press the OK button.

4.  Install Update appears, please press the OK button.

Once the firmware is up to date, next print the network configuration pages:

1.  Please press the wrench and screwdriver button one time.

2.  Press the right arrow 2 times to select Device settings and press OK.

3.  Press the right arrow 1 time to select LAN settings and press OK.

4.  Press the right arrow 2 times to select Print LAN details and press OK.

Three pages will print.

On the first page that printed, the password is listed to the right of "1-4 Default Password".

 

 

 

 

 

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The firmware did not need updating.  I had did this before I reach out to the community and I should have stated that.  However, I did the insturctions mentioned above and the Default Password information is blank (nothing is listed) when I printed this out.  This was the issue I saw before.

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