10-02-2024 07:38 PM - last edited on 10-08-2024 03:21 PM by James_C
No matter how I adjust the IJ Scan Utility the scan quality is horrible. I took DPI up to 600 and it scanned the same as 100. Anything written by hand will not be scanned at all no matter how dark the ink and no matter the color of ink. It is set to document, PDF, black and white... How do I fix this?
10-08-2024 03:04 PM
Hi tamiep,
Because this issue may be hardware related, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
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