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PIXMA TR4520 works OK on iPad but doesn't work on iPhone XR

jlyle58
Apprentice

Windows 11 - Airplay works with iPad but no longer wrks with iPhone XR

2 REPLIES 2

jlyle58
Apprentice

Sorry...printer is a TR4520

Patrick
Product Expert
Product Expert

Hi jlyle58,

The iPad and iPhone both use Airprint, so if it's working with your iPad, it will also work with your iPhone.

Is your iPhone connected to a VPN?  If so, disconnect from the VPN and attempt to print.

On your iPad, please go to Settings and tap Wi-Fi.

On your iPhone, tap Settings and then Wi-Fi.  

Is your iPhone connected to the same Wi-Fi network that your iPad is connected to?

If not, please select that network on your iPhone and attempt to print.

If it is connected to the same, tap the blue circle with the letter i to the right of your Wi-Fi network name on your iPhone.

Tap Forget This Network.   Once complete, restart your phone and then connect to the same Wi-Fi as your iPad then attempt to print again.

 

 

 

 

 

 

 

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