I just recently purchased the TS6420a desktop printer to replace an outdated HP printer. This means I have to switch from the HP instant ink program to the PIXMA Print plan. I have signed up for the program and created my account. Wireless printing has been working fine but when I log on to the PIXMA Print Plan page it says the printer is not connected to the internet (but it is and has been printing wirelessly fine). I already need more colored ink but I don't see a button to request it like the HP instant ink program had. Did I make a mistake switching companies?
