PIXMA MX922 with error code B200 (Series MX920)

[gnc]

How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!

[debor19071]

How did you have success in removing the B200 error??

[debor19071]

can you include the link to the posted procedure??

[debor19071]

did you purchase the accidental damage for it? 

[debor19071]

Good Idea

[Bigpygme]

I had a stubborn B20 error on my MX922 for a while. I hadn’t used it in a couple of months, although i hadn’t planned on that and hadn’t taken the cartridges out and stored them.  I put in new ones, but no joy. Research led me to suspect the print head was gummed up, so after an alcohol soak didn’t fix the Error i bought a solvent “kit” online; that didn’t resolve it either. I shopped online for another print head. The prices varied wildly. It felt like i was taking a chance when I chose a new one for $30 (not a manufacturer’s item).  I installed the print head and reinstalled the new cartridges, which I’d sealed in a baggie to prevent their drying out. Next step: reset the MX922 using others’ advice to press/hold Stop for a couple of seconds, then press Start while immediately pressing Stop 5 times. The screen lit, then the printer took some time before ‘booting’, apparently deciding whether to accept the new print head and re-evaluate he B200 error. After 20 or 30 seconds the LED panel lit without a B200 Error warning. It came on line perfectly. It had worked 

[debor19071]

That is what I did.. I genuine printhead, and everything worked like new after that.

[debor19071]

I purchased a genuine Canon printhead

[Bigpygme]

Probably.  

This is what worked for me. I had a stubborn B20 error on my MX922 for a while. I hadn’t used it in a couple of months, although i hadn’t planned on that and hadn’t taken the cartridges out and stored them.  I put in new ones, but no fix. (When the print head wasn’t in the position i needed from it, i just gently moved it by hand.)

More research led me to suspect the print head was gummed up, so after an alcohol soak didn’t fix the Error i bought a solvent “kit” online; that didn’t resolve it either.

I shopped online for another print head. The prices varied wildly. It felt like i was taking a chance when I chose a new one for $30 (not a manufacturer’s item).  I installed the print head and reinstalled the new cartridges, which I’d sealed in a baggie to prevent their drying out. Next step: reset the MX922 using others’ advice to press/hold Stop for a couple of seconds, then press Start while immediately pressing Stop 5 times. The screen lit, then the printer took some time before ‘booting’, apparently deciding whether to accept the new print head and re-evaluate he B200 error. After 20 or 30 seconds the LED panel lit without a B200 Error warning. It started as usual - with no B200 error.  That process solved my B200 Error code problem perfectly. 

[NeedaFix]

Hi Everyone, I got rid of the B200 error by getting rid of the printer.  If all Canon can say is take it in for service and nothing like "the print head is worn out, the part number is (xxxxxx) here is a link to get a discount" then I say that is not customer service and they don't have my business.  I am done with this site.

[chandwohl]

Geez, I didn't realize I had the MX922 since 2017. Mind you, I've had some errors and issues and this one replaced another mx version. I just checked the prices to replace this unit, I have a lot of ink cartridges and don't want to dispose of them.... As I'm typing this, I'm soaking my printer head. Here's hoping it works... it's such a pain but from my research, this happens with a lot of printers.... all brands..... white paper!!!! No print!!!! Ugh!!!! I'll come back to update this after the printer head soaks......