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PIXMA MX922 quit printing.

jboerger
Apprentice

I have a PIXMA MX922 that just quit printing. When I select "Print Nozzle Check Patter" nothing prints. Any suggestion what might be wrong.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi joerger,

 

First, please make sure that the installed ink tanks are correct and full of ink.  The correct order is:

 

CLI-251M  magenta
CLI-251BK  black
CLI-251Y  yellow
PGI-250BK black
CLI-251C  cyan

 

Because the Nozzle Check does not print correclty, please perform a few printhead cleanings:

 

 1.  Press the MENU button on your PIXMA MX922.

 

 2.  Press the SETUP button.

 

 3.  Select Maintenance then press the OK button.

 

 4.  Select Cleaning and press OK.

 

 5.  Press OK to select Yes.

 

The cleaning will be performed.  After 2 or 3 cleanings, print another test page.

 

Does the test page print correctly?  If not, please contact our support group using the following link:

http://Canon.us/ContactLI

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